Contact Us

Please use this contact form if you require assistance with an order you placed on our website or for general inquiries.

For all warranty requests, please follow the instructions on our warranty page: https://nalgene.ca/pages/warranty-information

Feel free to contact us if you're experiencing any issues with the site or product, or have a question. We respond to all inquiries within one business day.

Please note: We can only process returns for products purchased through our online store. If your product was purchased from a retail store, please reach out to the store for a return claim or use our warranty form linked on the "Warranty" page of our site.